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Frequently Asked Questions (F.A.Q's)
Frequently Asked Questions (F.A.Q's)
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Written by TrulyInbox
Updated over a week ago

What is a warm-up email?

A warm-up email is a process where our system gradually increase the number of emails sent from a new email account or IP address to build its reputation with Email Service Providers (ESPs). This helps to avoid being marked as spam and improves email deliverability.

How can an email warm-up service improve my domain reputation?

An email warm-up service can improve your domain reputation by gradually increasing the volume of emails sent from your domain. This slow increase helps ESPs recognize your domain as a legitimate sender, not a spammer, thereby improving your domain's reputation and email deliverability.

Why is email warm-up important?

Email warm-up is important because it helps to establish a good sender reputation with ESPs. A good sender reputation increases the likelihood of your emails landing in the recipient's inbox rather than the spam folder, thereby improving email deliverability.

What is the difference between email warmup and email deliverability?

Email warmup is a process used to build a positive sender reputation with ESPs by gradually increasing the number of emails sent from a new email account or IP address. On the other hand, email deliverability refers to the likelihood of your emails reaching the recipient's inbox. Email warmup can improve email deliverability.

How does an email warm-up tool work?

An email warm-up tool works by automating the process of sending a gradually increasing number of emails from your account over a period of time. This helps to build a positive sender reputation with ESPs, thereby improving email deliverability.

How long should I use Trulyinbox?

How long it takes to warm up an email is a very controversial issue and depends on many factors. For example, if your domain or mailbox is brand new, it is recommended to warm up for at least 3 months and reach the maximum possible limits for sending emails per day, which will greatly help in your future cold mailings to a large number of recipients. If your domain is not new then achieving good results will depend on your current reputation, which you can periodically check with the help of various postmasters that will show the open rate of your emails. It can take 3-4 weeks or several months if the reputation is bad. It is also worth mentioning that if you regularly run email campaigns and cold emails, it is strongly recommended not to abandon the warm-up process so that your reputation is always kept at a good level. Maintaining good results is much easier than trying to "resurrect" your domain later.

Do Trulyinbox offer demos?

Trulyinbox provides the option to schedule a demo with our dedicated Email Deliverability Consultant. To schedule a demo reachout to our support team ask them for a demo and share your time availability that works for you. The email deliverability consultant will guide you through the platform, demonstrating key features and addressing any specific questions or concerns you may have.

What type of email providers can I connect to Trulyinbox?

Any email provider πŸŽ‰ Gmail/Gsuite, Office 365, Outlook.com/Hotmail.com/Live.com, Yahoo Mail, Zoho, GoDaddy, Yandex. Trulyinbox offers flexibility when it comes to connecting with different email providers. You can connect with a wide range of email services to make the most of Trulyinbox features and optimize your email warm-up process.

What is an email warm-up service, and how does it work?

An email warm-up service or tool automates the process of gradually increasing the number of emails sent from your account over time. This process helps build a positive sender reputation with ESPs, ultimately improving email deliverability.

Does Trulyinbox sends and receives emails with my account ?

Trulyinbox operates by directly interacting with your email account, enabling it to send and receive emails on your behalf. Whether you use a free Gmail account, G Suite, Google Workspace, or Outlook, Trulyinbox seamlessly connects to your mailbox to facilitate its functionality. To initiate email warm-up activities and facilitate networking, Trulyinbox leverages your email account's existing infrastructure. It sends emails from your account to other Trulyinbox users as part of building connections and fostering communication. These emails are generated within the Trulyinbox system but sent using your own email address, ensuring a seamless and authentic email experience for the recipients. It's important to note that Trulyinbox strictly adheres to privacy and security measures. We understand the sensitivity of email communications and value the trust you place in our service.

How many inboxes are in Trulyinbox network ?

Trulyinbox operates with a continuously expanding network of email warmers. Every user who connects to Trulyinbox becomes part of this network. As more users join Trulyinbox, our network grows exponentially, fostering a vibrant and dynamic community of email warmers. At any given time, we have a substantial number of active mailboxes within our network. As of now, we maintain a minimum of 12,000 active mailboxes. These mailboxes collectively contribute to the warm-up process, engaging with emails and simulating genuine correspondence. The diverse range of active mailboxes within our network allows for effective email warm-up activities and ensures a robust and realistic email ecosystem. The collective participation of these mailboxes helps create a more comprehensive and reliable warm-up process for our users.

Will my inbox be full of Warmup emails ?

When it comes to your Trulyinbox inbox, rest assured that it will not be inundated with a flood of emails from Trulyinbox. Trulyinbox emphasizes building email connections with other users while also prioritizng a clutter-free inbox and user experience. While you will receive warm-up emails from other Trulyinbox users who are connected to the platform, it's crucial to note that you need to create a filter with keyword "Phone_N0:" with a label "Warmup Inbox" so that all your warmup mails will get delivered to your created folder Warmup Inbox. This ensures that your inbox remains organized and uncluttered, allowing you to concentrate on the most relevant and recent communications.

Do you have a free trial?

Absolutely! πŸ₯³ Try our features and boost your email reputation with our 7-day free trial. No credit card details are required to start. Just connect your mailbox to begin. πŸ’Œ Explore Trulyinbox features during the trial, including email warmup, setting warm-up settings , and access to mailbox reports. You can explore all our features during the trial period.

Why is it important to warm up a mailbox, domain, and IP?

Warming up a mailbox, domain, and IP address is crucial for establishing a positive reputation and improving email deliverability. Mailbox providers are vigilant in protecting their users from spam and unwanted emails. They often employ sophisticated algorithms and filters to identify potentially malicious or spammy email senders. By warming up your mailbox, domain, and IP, you demonstrate to mailbox providers that you are a legitimate sender and can be trusted to deliver valuable content to their users. By investing time and effort into properly warming up your mailbox, domain, and IP, you enhance your email deliverability, ensure that your messages reach the intended recipients, and build a solid reputation as a legitimate sender. Trulyinbox provides an automated solution that simplifies and streamlines the warm-up process, allowing you to achieve these benefits efficiently and effectively. Start warming up your mailbox, domain, and IP today with Trulyinbox, and unlock the full potential of your email communications!

Will Trulyinbox work for existing domains with a poor reputation?

Sure! Our mission is to make your domain with a much better reputation! Trulyinbox can certainly help improve the reputation of existing domains with a poor reputation. While it may take some time and effort, Trulyinbox features and functionalities are designed to assist in rebuilding and enhancing the reputation of your domain. Trulyinbox is dedicated to helping you enhance your domain's reputation and deliverability. By utilizing the platform's features and following best practices, you can work towards improving your domain's reputation and achieving better email deliverability results.

How does email warmup work?

Email warm-up is a process designed to establish and enhance the reputation of your email address and domain with email service providers (ESPs) and internet service providers (ISPs). By gradually increasing your email sending volume and engagement metrics, you can build trust and credibility, leading to better deliverability and ensuring that your emails reach the recipients' inbox instead of being marked as spam. Trulyinbox simplifies and automates the email warm-up process, allowing you to achieve better results efficiently. By utilizing Trulyinbox email warm-up features, you can optimize your sender reputation, increase deliverability rates, and enhance the overall success of your email campaigns.

Technical Questions

What is SPF?

Sender Policy Framework (SPF) is a security mechanism that informs your prospects that the message you sent is safe and that you're a trustworthy sender. SPF authenticates your domain and therefore protects your domain's good reputation.

Why do you need to set up SPF?

SPF records tell mailboxes which hosts are allowed to send mail from a given domain. You can add SPF records in your DNS settings to easily prove your authenticity and help your email deliverability. So, why would you want to add the SPF record to your domain? To be recognized as a valid sender. To authenticate your domain and protect its good reputation. To avoid anti-spam filters. To score a high open-rate and keep the bounce rate low. To turn your response rate into a higher satisfaction rate.

What is DKIM?

DomainKeys Identified Mail (DKIM) is an email authentication method that helps verify the integrity and authenticity of email messages. It provides a mechanism for email recipients to confirm that the email they received was actually sent by the domain it claims to be from and that the content of the email has not been tampered with during transit.

Why do you need to set up DKIM?

Setting up DKIM (DomainKeys Identified Mail) for your domain provides numerous benefits. It helps avoid spam issues, establishes your validity as a sender, protects your domain's reputation, improves open rates, reduces bounce rates, and enhances response and satisfaction rates. DKIM verification ensures your emails are not marked as spam, builds trust with mailbox providers, maintains your domain's reputation, increases email open rates, minimizes bounced emails, and encourages better recipient engagement. To set up DKIM, generate cryptographic keys, configure your email server, and publish the DKIM public key in your DNS records. Implementing DKIM strengthens email deliverability, authenticity, and reputation, leading to more successful email communications.

What is DMARC?

DMARC (Domain-based Message Authentication, Reporting, and Conformance) is an email authentication protocol that adds an additional layer of security to your domain's email communications. It helps protect your domain against email spoofing and phishing attempts, enhances deliverability, and provides valuable reporting insights.

Why do you need to set up DMARC?

Setting up DMARC (Domain-based Message Authentication, Reporting, and Conformance) is essential for several reasons. DMARC adds an extra layer of security to your domain's email communications by enhancing authentication and protecting against email spoofing and phishing attempts. By configuring DMARC policies, you ensure that receiving mail servers enforce authentication and handle emails that fail authentication according to your specified guidelines. DMARC improves email deliverability by establishing your domain's legitimacy and reducing the chances of your emails being marked as spam or rejected.

Subscriptions

What is your refund policy?

To request a refund, please contact our team via live cha or checkout our https://support.trulyinbox.com/en/articles/8516555-refund-policy

What is your pricing?

You can see the pricing page here: 😊 https://www.trulyinbox.com/pricing/

Do you offer discounts for agencies?

Yes! πŸŽ‰ Please contact us over a live chat and share your company details and your requirements and our team will be happy to help you out.

What payment options are available?

We accept PayPal, Credit Cards and Bank transfers. If you're facing difficulties checkout our alternate payment gateway link: https://www.trulyinbox.com/alternate-pricing/

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