1. Refund Eligibility
At TrulyInbox.com, we are committed to providing our customers with high-quality service. We understand that there may be circumstances where you need to request a refund. Refunds may be considered under the following conditions:
Technical Issues: If you encounter a technical issue or bug in our service that prevents you from using it as intended and our support team cannot resolve the issue within a reasonable timeframe, you can request a refund within 10 Days of your initial purchase.
Dissatisfaction: If you are unsatisfied with the service provided by TrulyInbox.com and you request a refund within 10 Days of your initial purchase.
2. Refund Process
To request a refund, please follow these steps:
Contact our customer support team over live chat within the specified timeframe.
Provide detailed information about the reason for your refund request, including any relevant screenshots or error messages.
Our support team will review your request and may request additional information if necessary.
If your refund request is approved, we will process the refund in accordance with the method outlined in Section 4.
3. Refund Timeframe
Refunds will typically be processed within 5 days of approval. Please note that the refund may take additional time to appear in your account, depending on your payment provider.
4. Refund Method
Refunds will be issued in the following manner:
If you made the payment by credit card or PayPal, the refund will be credited to the original payment method used for the purchase.
If you made the payment through other means, our support team will work with you to figure out the best refund method.
5. Exclusions and Limitations
Subscription Renewals: We do not offer refunds for subscription renewals. You can cancel your subscription anytime by reaching out to the support team, but refunds for the current subscription period will not be provided.
Violation of Terms: Refunds will not be granted to customers who have violated our terms of service or engaged in any form of misuse of our service.
6. Cancellation Policy
If you wish to cancel your subscription to TrulyInbox.com, you can do so at any time. However, please note that canceling your subscription will not result in a refund for the current subscription period.
7. Contact Information
If you have any questions or need further clarification regarding our refund policy, please get in touch with us over a live chat.
8. Updates to the Refund Policy
This refund policy may be updated or revised periodically. Please have a look at this page for the most up-to-date information regarding our refund policy.