Hello, TrulyInbox users.
If you see the error below, it means Zoho Mail has blocked your outgoing email because it detected something that doesn't comply with their policies.
{\"errorCode\":\"EMESSAGE\",\"statusCode\":554,\"errorMessage\":\"Message failed: 554 5.1.8 Email Outgoing Blocked. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_blank>Learn more.</a>\"}"Common Reasons for Blocked Emails
High Volume: Sending too many emails in a short period. Make sure you're not running any other campaigns other than email warmups.
Blacklisted IP/Domain: Your IP or domain has been flagged.
Policy Violations: Not following Zoho’s email usage rules.
How to Fix It
Review Zoho's Usage Policy: Understand their rules here.
Manage Sending Rate:
Spread out your emails over time. If you are running any email camping along with the email warmup, balance out the sending limit for both purposes.
Contact Zoho Support:
If you think the block is a mistake, contact Zoho Support with details. Here is the email [email protected]
By understanding and following these steps, you can avoid having Zoho block your emails. For further assistance, contact Zoho Support.
Happy emailing